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Dental & Medical Billing Excellence

At Elite Dental Systems, our mission is to empower dental practices by delivering personalized billing solutions that maximize revenue, streamline operations, and ensure long-term financial success. We provide hands-on support through innovative billing systems, integrating medical-dental cross-coding, sleep medicine, and comprehensive consulting services.

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The ELITE™ Process

The ELITE™ Process is a proprietary billing, documentation, and reimbursement framework designed to support predictable revenue, audit-ready records, and ethical profitability for dental providers.

  • Revenue protection starts before services are rendered.

    We support the verification and documentation of:

    • Dental plan type (PPO, HMO, Medicaid, ERISA)

    • Frequencies, limitations, and exclusions

    • Network rules and patient financial responsibility

    📌 Helps reduce write-offs, surprise balances, and avoidable denials.

    Why this matters:
    Accurate billing depends on understanding the applicable plan rules governing reimbursement.

  • If it can’t be defended, it shouldn’t be billed.

    Clinical documentation should:

    • Align with the procedures submitted for reimbursement

    • Support medical necessity where applicable

    • Include appropriate diagnosis codes, narratives, images, and required attachments

    📌 Supports audit readiness, appeals, and payer review.

    Why this matters:
    Documentation functions as supporting evidence for reimbursement, not clerical paperwork.

  • Ethical reimbursement is intentional.

    We apply structured guidance to support:

    • Accurate CDT, CPT & ICD-10 code selection

    • Proper use of narratives and modifiers, when applicable

    • Appropriate sequencing of claims, attachments, and submission timing

    📌 The same procedure — supported by compliant strategy.

    Why this matters:
    Insurance reimbursement follows plan rules and documentation standards, not procedure names alone.

  • Predictable cash flow depends on execution.

    The framework emphasizes:

    • Clean claims submitted correctly on initial filing

    • Tracking of applicable prompt-pay timelines

    • Timely response to rejections, requests, and delays

    📌 Delays impact reimbursement velocity.

    Why this matters:
    Unmonitored claims can quietly erode revenue over time.

  • Transparency supports sustainable profitability.

    The ELITE™ Process includes systems for:

    • Accurate posting of insurance payments

    • Identification of underpayments and processing discrepancies

    • Trend analysis to support training and workflow refinement

    📌 Ethical profit through visibility and accountability.

    Why this matters:
    Unreconciled payments cannot be corrected or recovered.

Our Comprehensive Services

Dental & Medical Billing

We provide comprehensive dental billing and dental-related medical billing support, grounded in compliance and documentation standards.

Revenue Cycle Management (RCM)

We manage and support the full life cycle of revenue, from verification through payment reconciliation.

Consulting & Practice Systemization

We help practices build systems, not just fix problems.

Patient Billing & Financial Operations Support

We support the patient-facing financial side of the practice with accuracy and transparency.

Meet the Founder & CEO

Elite Dental Systems is led by its Founder and CEO, Shelbey Arevalo, known throughout the dental industry as The Dental Detective™.

As a nationally recognized dental billing expert (CDBS, CDC) and board-certified patient advocate (BCPA), Shelbey is known for translating complex insurance rules into clear, compliant, and ethical revenue systems for dental practices. Her work spans dental and medical billing, revenue cycle management, and patient financial operations—bringing practical insight and accountability to every system Elite Dental Systems builds.

Pictured during testimony at the California State Capitol, Shelbey Arevalo stands alongside efforts supported by the California Dental Association and the CDA Foundation, reflecting the real-world experience and industry perspective that informs Elite Dental Systems’ approach.

“Every mistake is a lesson, if you’re willing to examine it. Real progress comes from understanding what went wrong and building systems that prevent it from happening again.” - Shelbey Arevalo

The Dental Detective™ Blog by Elite Dental Systems is where dental professionals go for clarity, strategy, and confidence in an increasingly complex insurance landscape.

This isn’t fluff content or recycled advice. Each post is designed to help you understand what’s really happening behind your claims, stay compliant, and protect your revenue—without burning out your team.

When you subscribe, you’ll get:

  • Actionable billing insights you can apply immediately

  • Dental & medical crossover guidance explained in plain language

  • Compliance updates, code changes, and payer trends that actually impact your bottom line

  • Free downloadable tools & templates used by real practices

  • Behind-the-scenes education most offices never see

Whether you’re a dentist, office manager, biller, or practice owner, this blog helps you move from reactive billing to intentional, defensible systems.

  • “We finally understand why our claims pay the way they do.”

    ⭐⭐⭐⭐⭐
    Elite Dental Systems didn’t just take over our billing; they explained the why behind our reimbursements. The systems they implemented cleaned up our documentation quickly and reduced denials. This is ethical billing done the right way.
    — General Dentistry Practice Owner

  • "A professional team that delivers on their promises."

    ⭐⭐⭐⭐⭐

    Working with Shelbey and her team completely changed how our office runs. Our AR is under control, patient balances finally make sense, and we’re no longer guessing when insurance pays differently.

    — Multi-Specialty Dental Practice

  • “Shelbey truly advocates for both the practice and the patient.”

    ⭐⭐⭐⭐⭐

    You can tell immediately that she understands billing, insurance, and patient impact on a deeper level.
    — Dental Practice Owner