Custom System Builds

Tier 4: Custom System Builds

Tier 4: Custom System Builds

Frequently Asked Questions

  • Tier 4 represents Custom System Builds—the highest level of access within the Elite Dental Systems framework.

    This tier goes beyond templates and standard workflows, delivering practice-specific systems designed around your providers, payers, software, risk profile, and operational goals.

    Tier 4 is about ownership, integration, and longevity.

  • Tier 4 is designed for:

    • Practice owners

    • Executive leadership teams

    • Multi-location practices and DSOs

    • Practices managing higher legal, financial, or compliance risk

    These engagements are appropriate when leadership-level decisions and accountability are required.

  • Tier 2 and Tier 3 provide standardized and advanced systems used across multiple practices.

    Tier 4 systems are:

    • Customized for a specific practice

    • Integrated into existing software and workflows

    • Built around payer contracts and state-specific requirements

    • Designed for long-term use and adaptation

    Nothing in Tier 4 is “plug-and-play.”

  • No.
    Tier 4 resources are not sold individually and are not available as standalone downloads.

    They are developed exclusively through premium consulting engagements to ensure legal, operational, and compliance alignment.

  • Tier 4 systems reflect:

    • Practice-specific policies

    • Provider-level documentation standards

    • Payer-specific language and workflows

    • State and federal regulatory considerations

    Sharing or reusing these materials outside the originating practice could create legal exposure or compliance risk.

  • Tier 4 may include:

    • Custom patient financial and consent policies

    • Practice-specific SOPs and governance documents

    • Payer-specific appeals and enforcement frameworks

    • Software-integrated workflows and documentation standards

    • Team training and implementation plans

    Each engagement is scoped individually based on practice needs.

  • Yes.
    Tier 4 engagements include guided implementation, ensuring systems are adopted correctly and consistently by the team.

    This may include:

    • Leadership alignment sessions

    • Role-based training

    • Workflow integration

    • Documentation and compliance reviews

  • The practice retains ownership of custom-built systems created specifically for them.

    Elite Dental Systems retains intellectual property over proprietary frameworks, methodologies, and tools used to develop those systems.

  • Tier 4 engagements begin with a consulting assessment to understand the practice’s structure, risks, goals, and existing systems.

    From there, Elite Dental Systems designs a scoped engagement aligned with your operational needs.

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